If
unexpected circumstances should arise and
impact your holiday plans, we would be glad
to assist you with the cancellation procedures
and refund your money. Our rates of refund
are derived from our suppliers' requirements,
and can be summarized as follows:
| Hotel Cancellation: |
Days |
Cancellaltion
Charges |
| +21 Days before requested arrival
date |
3% banking charge |
21 - 14 Days before requested
arrival date
|
5% administration and banking charge |
13 - 7 Days before requested arrival
date
|
10% administration and banking charge |
6 - 3 Days before requested arrival
date
|
fee of one night |
| 2 - 0 Days before requested arrival
date |
fee of your full booking amount. |
NOTE: The
above rates are valid for all hotels offered
at Lomanika.com, unless otherwise stated by
Online Agent upon confirmation of booking.
Many hotels have cancellation policy that
is different from General Refund Policy posted
here. If there are chances of cancellation,
please clarify refund policy with Online Agent
in advance.
| Tour Cancellation: |
Days |
Cancellaltion
Charges |
| +30 Days before trip commencement |
3% banking Charges |
15 - 30 days
|
70% will be refunded |
| 7 - 14 days |
50% will be refunded |
| Less than 7 days |
no refund |
For authentication purposes,
only written cancellation notices (e-mail
or fax) will be accepted.
The refund will be made through bank transfer
or through your credit card, depending on
the original method of purchase. Additionally,
although Lomanika will instruct the bank to
handle the crediting process immediately upon
notification of cancellation, it could take
from 4 to 6 weeks for the actual crediting
to take place, depending on your Bank's practice.
|
